Processing Time
-Processing time is currently 1-5 business days
(Business days= Not weekend days)
-All custom orders are currently made on live. 
 
Return Policy
-I do not accept returns/exchanges as these are handmade custom items.
-Please add the Package Protection if you would like it added onto your order to protect issues during shipping due to the carrier.

Shipping outside the US
Other shipping fees may apply through the postal service depending on location. 
PrettyyGirlsShop is not responsible to cover these charges, by purchasing you agree to these possible charges.

Cup Handling Care
Handwash Only
No Dishwasher
No soaking/scrubbing for decal cups
No Hot Drinks
Avoid Extreme Temp
Do not Microwave 
Snowglobe cups should not be left in hot cars. 

Important Info
-Snowglobe Cups: Shake To Activate
-All glitter settles but the flow you choose will determine how fast/slow.

Solution Options
Fast Flow- Movement of solution/Glitter is fast and settles fast
Slow Flow- Movement of solution is slow and settles slowly
Suspended- Little to no movement - settles after hours

Please be advised that air bubbles within the cup, which can occur as a natural result of the shipping process, are not grounds for replacement. These bubbles are considered an inevitable aspect of the shipping and handling process.